Bluntt — Talk strangers — Discover & connect with creators

Use Google sign-in or email signup from the onboarding flow. Verify your email if prompted to enable full features.

Go to Profile → Edit and update your display name, bio, profile image and other public settings. Changes are saved immediately.

Usernames can be changed from the Profile settings. Some restrictions apply (uniqueness and length). Contact support for bulk changes.

Live billing runs on the server once per minute. Each billed minute attempts to debit the paying viewer's token balance (in Firestore) and, on success, credits the creator's token balance and records detailed transactions in our Mongo audit collections.

The billing code picks the first member in the session members list whose id does not match the creatorId and uses that member as the paying user. If no such member is found it falls back to the second member then the first. Note: sessions require at least two participants to run billing; otherwise billing will stop.

Yes — creators set per-minute rates in their Creator Settings. Rates affect how many tokens viewers pay per minute.

Purchase tokens from the Tokens page using the supported payment methods shown during checkout.

If a debit fails due to insufficient tokens, the server-side billing code stops the session (marks it 'ended') and emits an update. The system will still record/credit the creator for the billed minute (the code calculates how far into the minute the session was and ensures the creator receives the minute credit in our records).

Token purchase refunds follow our Refund Policy — typically non-refundable except for processing errors or approved disputes. Contact Support with the transaction id for review.

Request a withdrawal from the Payouts page. Payouts are calculated from your token balance: we convert tokens to fiat, subtract platform commission and GST on commission, apply TDS where applicable, and send the net amount via the configured payout provider. The calculation logic is in `utils/payoutUtils.js`.

Payout timing depends on the payout provider and your bank. Typical transfers take 3–7 business days after the payout is processed.

Yes — platform commission, GST on commission, and any taxes (TDS) are deducted. The payout breakdown (gross, commission, GST, TDS, net) is produced by our payout calculation helper.

Creators can start a live session from their Creator Dashboard. Viewers join from the creator’s profile or live listing.

Yes. One viewer (the paying user) is billed while others can join as spectators or interact if the creator allows.

Billing is handled server-side with a one-minute period timer. The system computes elapsed time and bills complete minutes; it keeps a billed count to avoid double-billing across reconnects.

Follow our Terms of Service and Community Guidelines. Disallowed content (hate, explicit sexual content, illegal activity) will be removed and may lead to account action.

Use the Report button on user profiles or messages, or contact Support with details and timestamps for review.

We use a combination of automated filters and human review for content moderation, including image moderation tools for uploads.

We use data per the Privacy Policy for service delivery, analytics, fraud prevention, and legal compliance. Sensitive data is protected and access is limited.

Yes — account deletion is available in settings. Deletion removes most personal data, but some records may be retained for legal or accounting reasons.

Payments use PCI-compliant processors and tokens are tracked in secure backend systems; we do not store raw card data on our servers.

The web version is supported on modern desktop and mobile browsers. Native apps (if available) are listed on the Download page.

Open a support ticket with replication steps, browser/device details, and screenshots or recordings where possible.

Check browser permissions (camera/microphone), network connectivity, and allowlist settings. Try refreshing or using a different browser.

Subscription features (if available) are shown on Creators’ pages and the Plans section. Subscriptions provide recurring access and may include perks.

Manage subscriptions from your Account → Subscriptions, or cancel via the payment provider used for billing.

Use the Contact page or in-app support form. Include relevant transaction IDs, creatorId or live session id when available so the team can locate records in the audit logs.

Refunds are processed case-by-case. Because tokens and creator payouts are recorded in audit collections, provide transaction ids to support for investigation; approved refunds will be processed according to the Refund Policy.